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  • Archived Episodes (28)
  • 00:32

    From Insight to Impact: Unlocking Value Force Multipliers in CX

    in Business

    Customer journey mapping isn’t just an exercise in theory—it’s the foundation for driving measurable business results. In this episode of CallTalk, Bruce Belfiore is joined by CX expert Justin Robbins to discuss Value Force Multipliers: the key actions that transform customer insights into tangible improvements for both customer satisfaction and the bottom line. Justin will break down how to identify these multipliers, why they matter, and how organizations can move beyond passive analysis to implement real-world solutions. With his candid, no-nonsense approach, Justin will challenge you to think differently about the role of data in customer experience and leave you with actionable strategies to make a measurable impact. If you're ready to turn insights into impact, this is the conversation you’ve been waiting for.
     
    The call is about value force multipliers and how they can be used to improve customer experience. The speaker discusses the concept of value force multipliers and how they can be used to drive change in an organization. They also talk about the importance of identifying patterns, cross-functional brainstorming, and the need for small but impactful changes. The speaker also mentions the importance of aligning teams and avoiding overcomplicating data. The speaker and Bruce discuss the importance of focusing on measurable, actionable outcomes and the need to shift the perception of the contact center as a cost center to a growth engine. They also talk about the role of the mission statement in financing budgets. The call is about the future of customer experience and the role of value force multipliers in shaping the industry. The speaker is excited about the potential of artificial intelligence and predictive analytics to help organizations quantify the impact of their decisions. 

  • 00:50

    Kaminskiy Care and Repair Meets with Franchise Interviews

    in Entrepreneur

    Sergei Kaminskiy’s journey began as a recent immigrant to the U.S., when he founded Kaminskiy Care and Repair, a small San Diego-based business specializing in home improvements and repairs. Over the past 20 years, Sergei has transformed his modest operation into one of Southern California’s most recognized names. Through strategic growth and diversification, he launched spinoff ventures like Kaminskiy Home Design and Remodeling, which has been repeatedly ranked “Best of the Best” by Modern Luxury Magazine. Today, Sergei stands on the brink of national expansion as the company has officially entered the world of franchising.
    In recent years, Sergei’s focus has been on building a powerful and recognizable brand, paving the way for ambitious entrepreneurs and franchisees to share in their success. Beyond his remarkable success story, which epitomizes the American dream, Sergei has cultivated an organic audience of millions across social media platforms – with 2.4 million Instagram followers alone. His journey to becoming a franchisor offers invaluable insights into what it takes to plan, build, and scale a successful franchise business.
    At Kaminskiy Care and Repair, they believe that your home is more than just a place to live – it’s your sanctuary. Since Sergei Kaminskiy established the company in 2005, they’ve grown into a trusted national brand with offices across the country. Their highly skilled technicians are equipped to handle everything from small repairs to major renovations, always prioritizing quality workmanship, clear communication, and your complete satisfaction. Whether you need a quick fix for a leaky faucet or are ready to take on a full-scale home improvement project, Kaminskiy Care and Repair is here to deliver exceptional results. 
    In Part Two-  Great Quotes in Franchising podcast. 

  • 00:33

    Close Up Radio Welcomes Back Entrepreneur Dexter Morrison

    in Entrepreneur

    Portland, OR - Dexter Morrison, a visionary entrepreneur, is leveraging his personal journey and professional alliances to uplift underprivileged communities through an innovative model of community development. After overcoming profound personal challenges, Morrison has embarked on a mission to build economic and social bridges in disadvantaged areas, beginning with Portland, Oregon, and extending to Hawaii and beyond.
    Aligning with Sports Facilities Advisory, a company renowned for constructing sports complexes since 2003, Morrison conceptualized a comprehensive plan to foster wealth and opportunity in underprivileged communities. His strategy includes the development of the National Civil Rights Sports and Education Arena, a project aimed at transforming the community landscape.
    Dedicated to creating substantial change, Morrison’s partnerships reflect a diverse mix of expertise—all focused on the common goal of reviving underprivileged areas. By bringing together people of different backgrounds, Morrison is working on collaborative efforts to generate monumental change from the bottom up.
    As his project garners attention from civic leaders and investors across the country, Morrison invites those interested in being part of the movement to join his journey. By showcasing these development opportunities, Dexter Morrison aims to inspire other regions and leaders to take similar steps toward economic revitalization.
    Dexter Morrison’s vision for empowering underprivileged communities through strategic development is both ambitious and achievable. As he continues to advocate for sustainable progress, Morrison encourages individuals, businesses, and leaders to participate in these growth opportunities.
    For more information about Dexter Morrison, please visit https://www.poadex.com

  • 00:27

    Nips: December 29, 2024

    in Business

    Get caught up on the latest news from around the pulp and paper world in our weekly program, including updates from Clearwater Paper, Suzano, IP, Vida AB, Green Bay Packaging, Billerud, Kruger, Pactiv Evergreen, Novolex, Georgia-Pacific, JD Irving, Metsä, Canfor and more. 
    Available on iTunes
    Listen live at 6 p.m. EST on Sunday, 29 December 2024, or anytime afterward.

  • 00:32

    Social Media Savvy: Your Business's Secret Weapon

    in Business

    Have you ever wondered if using Social Media was right for your business? Join us on Women Lead Radio as Kimberley Ausgood, your host of Smart Money Moves, has a conversation with Anna Tutt, Realtor, Tax Consultant and Social Media Strategist of Queen Tutt Enterprises (thequeenoflistings.com). Tune in for this exciting episode as we discuss the ways that Social Media can enhance your business.
     
    Sponsor Appreciation!
    Thank you to our partner and show sponsor, Microsoft (www.microsoft.com)!
     
    Interested in Learning More About Connected Women of Influence?
    Click Here (https://connectedwomenofinfluence.com/attend-an-event-as-our-guest/) to Be Invited as Our Special VIP & Guest to a Future Event!
     
    Interested in Becoming a Member of Our Professional Community!?
    Click Here (https://connectedwomenofinfluence.com/membership-application/) to Apply for Membership!

  • 00:43

    NABWIC Talks: The Best of 2024 – Podcasts, Books, and Conversations

    in Entrepreneur

    Join the NABWIC Talks hosts as they reflect on 2024's top podcast episodes, sharing their favorite stories, lessons, and empowering conversations. This special year-end episode invites you, our listeners, to call in and share your favorite NABWIC Talks moments. Plus, we’ll showcase standout books from NABWIC’s reading list, offering inspiration and insights to carry into 2025. Celebrate a year of growth, connection, and impactful stories with us in this interactive and uplifting discussion!
    NABWIC's Vision: The Vision of the National Association of Black Women in Construction (NABWIC) is to build lasting strategic partnerships with first-rate organizations and individuals that will provide ground-breaking and innovative solutions for black women in construction and their respective communities.| NABWIC.ORG

  • 01:21

    $5,000 By 5PM

    in Entrepreneur

    Sales and Marketing 
    How to organize a Sales Team  Straight Commission vs Salary + commission  Target ?? Market for Customers  Cost, Wholesale, and Retail Pricing  The $2,500 Product $5,000 by 5PM $25,000 by 5pm 

  • 01:40

    Scott Johnson and Peter Mingils MLM News and Amway Tool Scam review

    in Business

    Scott Johnson and Peter Mingils MLM News and Amway Tool Scam review on Building Fortunes Radio.  
    Scott Johnson and Peter Mingils host a Building Fortunes Radio weekly Radio episode every Saturday at 8:30PM Eastern.  Stop the Amway MLM Tool Scam what Scott Johnson is known for. Scott tex johnson is the a previous Amway Distributor who found he lost a lot of time and money pursuing a Network Marketing Business with Amway just to find that most of the Distributors make money on the System of Tools, like books, DVDs, MP3, Events, websites and apps.
    https://facebook.com/scotttexjohnson Scott johnson on Facebook on YouTube and twitter
    Scott Tex Johnson & Peter Mingils on Building Fortunes Radio. https://www.buildingfortunesradio.com/scott-johnson
    https://www.buildingfortunesradio.com/scott-johnson-peter-mingils/bf-3989 
    MLM on:
    On https://mlm.news and MLM Charity https://mlm.charity 
    Youmongus Ads is advertise Home Based Business https://youmongusads.com 

  • 01:19

    Queenz & Kingz Barber Salon Murietta | Biz in the Valley

    in Entrepreneur

    LouddMouth Radio Network Season 12 is Here!
    Today's show is Queenz & Kingz Barber Salon open 7 days a week located at 26305 Jefferson Ave. Suite K in the city of Murietta in the Southern California area. Queenz & Kingz is a privately owned & operated small business owned by Queen Harris Follow Queenz & Kingz Barber Salon at @QKBarberSalon on all social media pages.
    Biz in the Valley Show Series provides Featured Interviews of Southern California Region of Entrepreneurs & Small Business Owners: 
    Listener Perks:   Sonny's LouddMouth Comedy Presents: For the ?? of Comedy Spring Comedy Festival April 1-6, 2025 in Temecula For More info: LouddMouth Comedy Temecula Spring Comedy Festival 
    Advertise Your Business with Affordable Advertising on the #1 Small Business Network:  https://LouddMouth.com 
    Get Tickets for Jan 10th, 2025 Sonny's LouddMouth Comedy Presents at Shooters Bar & Grill in Temecula Monthly Show Sonny's LouddMouth Comedy Presents
            This audio has no negative impact on the original works, its use is for teaching and inspirational purposes. FAIR-USE COPYRIGHT DISCLAIMER * Copyright Disclaimer Under Section 107 of the Copyright Act 1976

  • 00:45

    Lawyer Norm Blumenthal: Now What!

    in Entrepreneur

    Norm Blumenthal - an attorney for workers and consumers. Selected as one of the Top Attorneys in Southern California. Norm was inducted and recognized as one of America's Most Trusted Lawyers in Employment Law.  Connect with Bert:  YouTube |  Twitter  |  Instagram Get a Free Copy of Dominating Your Mind: https://amzn.to/2XuM9Xr While supplies last, limited time. About the host: Bert Martinez is a successful entrepreneur and best-selling author. Bert is fascinated by business, marketing, and entrepreneurship. One of Bert’s favorite hobbies is to transform the complicated into simple-to-understand lessons so you can apply them to your business and life. Bert is also obsessed with exploring the mindset of the high achievers so you can follow their secrets and strategies.
    Now What!

  • 00:43