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  • 00:04

    Starting the New Year with “Calendar Zero” at Shopify

    in Business

    The Workplace Minute powered by H3 HR Advisors
    Sponsored by Paychex - one of the leading providers of HR, payroll, retirement, and software solutions for businesses of all sizes - learn more at www.paychex.com.
    Hosts: Steve Boese
    Welcome to the Workplace Minute powered by H3 HR Advisors. A short, quick version of the popular HR Happy Hour Podcast, where Steve Boese and Trish McFarlane, take on topics on Human Resources, HR technology, work, and the workplace. And more.
    In this episode Steve discusses how Shopify tries to increase productivity and unlock creativity by freeing up employee's calendars.
    To listen to the Workplace Minute powered by H3 HR Advisors - add the Workplace Minute by H3 HR Advisors skill to your Amazon Echo device's Flash Briefing or Daily News Update.
    Learn more at www.h3hr.com and www.hrhappyhour.net

  • 00:42

    P.F. Chang's Rafik Farouk: A Global Look at Franchise Development and Operations

    in Business

    Rafik Farouk began his illustrious career in hospitality in Egypt, right out of culinary school.  Some 30 years later, he's done it all.  From tending bar to International Operations and Franchise Development.  Rafik's depth of experience has seen it all too, from both the franchisee and franchisor side of the equation.  Today, he directs International Global Business Development for P.F. Changs and he is here to tell us all about it.  

  • 00:28

    Radio Show #473: Reviews Don’t Work

    in Business

    Special Guest: Michael King: CEO of Teams.Coach, LLC
    Michael King, founder, and CEO of TEAMS.COACH, LLC is a highly sought-after Executive and Business Leadership Coach. He helps business leaders clarify and execute at high levels through his proprietary T.E.A.M.S. Methodology to develop measurable business growth and company-wide collaboration. Michael has close to twenty years of hands-on experience, leading teams, and organisations. In the past five years, he worked with a wide range of clients, from solo entrepreneurs to top company executives. Michael has a unique ability to combine critical thinking and a sense of humour which makes his style of coaching a lot more engaging, effective, and digestible through systems, strategies, and structures necessary to navigate business growth and change.
    More than 30 years have passed since the development of the famous 360 reviews. Since then, they haven’t changed much although the work culture has completely shifted. 360’s incentivize leaders to focus on the wrong data which leads to wrong decisions in today’s environment. On this episode, Michael will share how focusing on emotional intelligence, leadership teams can achieve measurable results, elevate overall company culture, and make employees more engaged.
    Join us as we discuss why reviews don’t work!
    Listen Live (Archive Available)
    Host: Jo Dodds

  • 00:57

    Social Geek Rock Stars: Stay Effing Positive Preview

    in Marketing

    It's a special episode today celebrating the new podcast series called Stay Effing Positive
    Hosts Brett Larimer and Ingrid Schneider bring a refreshing twist on franchise and entrepreneurship podcasts with compelling stories of diversity, equity, and inclusion. And today we’ve got a preview!
    Thanks to Tsource, Hughes, Northeast Color, and Serviceminder.

  • 00:57

    Moisture Discoloration in showers. .Mystery Solved

    in Business

    Come join me on Wednesday, January 11, 2023 at 5pm EST / 2pm PST when I will be speaking with Pasha Starykov about his research on moisture discoloration in showers. We will delve into the cause of the problem and possible solutions, including the effectiveness of six-sided sealing. Bring your questions and comments to the discussion at www.blogtalkradio.com/drfred.
    For those of you that missed my last podcast with Pasha Starykov about his research on moisture discoloration in showers. Here is the link to the podcast. Also here are the links to his articles that he mentioned. www.blogtalkradio.com/drfred https://www.tileletter.com/marble-moisture-discoloration/#:~:text=Again%2C%20the%20reason%20for%20such,highly%20water%2Drepellent%20as%20epoxy https://www.slipperyrockgazette.net/index.cfm/pageId/4109

  • 00:20

    Robert Lee Milam - President Whitesville State Bank

    in Marketing

    Robert "Lee" Milam startted as a teller in 1985 and Whitesville State Bank https://www.whitesvillesb.com/  Today he is the President. Great conversation with a stone cold banking pro! 

  • 00:34

    Anne Phelan - Vice President of Product Management, Publicis Sapient

    in Work

    In this episode of Fairygodboss Radio, Publicis Sapient's Vice President of Product Management, Anne Phelan, shares stories and advice learned over her 20-year career.
    Born and raised in the U.K. as one of eight siblings, Anne broke the mold of what a woman “should” do by venturing into business. Having worked in technology-focused industries that are traditionally male-dominated, Anne talks about the challenges she has faced finding her place and feeling imposter syndrome – plus the critical technique her career coach taught her to overcome it. 
    Listen to the full episode to learn more about how Anne has navigated being a successful working parent and product leader – especially with the support of Publicis Sapient.
    [Recorded on October 26, 2022]
    Anne is a VP Product Manager for Publicis Sapient, International Product Lead for Retail & Consumer Products and EMEA Product Management Lead. Anne has 20+ years experience of helping companies to succeed in their ambitions of Digital Transformation, from creating strategies through to delivery and understanding what is needed to be successful for the future.  
    People growth, inclusivity, equity and diversity are paramount to Anne to ensure that the same opportunities are available to all.    
    Outside of her career Anne is a mum to 2 young children and has spent the last 4 years navigating what it means to be a successful working parent, and everything that entails.
    Fairygodboss is proud to partner with Publicis Sapient. Find a job there today!

  • 00:26

    Inside the Actors Studio with the Telephone Doctor Nancy Friedman

    in Entrepreneur

    We have a great show. For our first show for 2023, we are remembering James Lipton. James Lipton was the iconic dean of the Actors Studio. You might know James Lipton for his popular show "Inside the Actors Studio." On each episode, Mr. Lipton would ask actors a series of questions in front of a live audience, which typically consisted of students. What I loved about Mr. Lipton's interview style was that he knew more about his guests than they knew about their own lives. At the end of each show, he would ask a series of questions inspired by Bernard Pivot. In one instance, I interviewed actor, friend, and founder of Telephone Doctor Nancy Friedman on my weekly podcast Franchise Interviews. Listen to Nancy's responses.
    What is your favorite word?
    What is your least favorite word?
    What turns you on creatively, spiritually, or emotionally?
    What turns you off?
    What sound or noise do you love?
    What sound or noise do you hate?
    What profession other than your own would you like to attempt?
    If Heaven exists, what would you like to hear God say when you arrive at the Pearly Gates?
    In Part Two, we play a clip from our popular Great Quotes in Franchising podcast.

  • 00:48

    Scott Greenberg, Author, "The Wealthy Franchisee"

    in Business

    Scott Greenberg, Author, "The Wealthy Franchisee"
    Broadcast Date: December 22nd, 2022 at 5:00p EST / 4:00p CST / 3:00p MST /2:00p PST
    Our guest this week is Scott Greenberg, Author, "The Wealthy Franchisee"
    Ray Pillar returns in his new segment,  Pillar’s Pillar with Ray, as he and Fred discuss the first Pillar of Franchising - Finding the Right Opportunity.  
    As usual, tune in for our Million Dollar Mentors, Kristin Selmeczy CEO of Pillars and owner of Molly Maid and Jerry Akers of Great Clips.
    Listen live to new episodes on Thursdays at 4p central. Call in on Thursdays at 323-580-5755.
    Interested in buying a franchise? Join the Million Dollar Franchisee Mentor program

  • 01:05

    Michelle Gladieux Communicate with Courage

    in Business

    Raising our game as communicators is the best way to make a difference in our careers and relationships, but it takes courage to find our voice, open up, and invite others to open up to us. As a life-long communication coach, Michelle Gladieux has discovered four obstacles keeping us from becoming the best communicators we can be:
    Hiding: Fear of exposing our supposed weaknesses Defining: Putting too much stock into our assumptions, being quick to judge Rationalizing: Leaning on pessimism to shield ourselves from taking chances, engaging in conflict, or doing other scary but potentially rewarding actions Settling: Stopping at “good enough” instead of aiming for something better in interactions Michelle Gladieux is the author of 'Communicate with Courage: Taking Risks to Overcome the Four Hidden Challenges' and President of Gladieux Consulting, a Midwest-based team known for top-notch design and presentation of seminars in communication and leadership topics around the U.S. She provides executive coaching and facilitates strategic planning for clients in diverse industries, in governments, at non-profits, and in academia. Michelle has mentored thousands of people and her positive effect on those she advises is evident even after just one interaction. Her clients and friends are delighted she's finally documented some of her best tips (AKA "Pro Moves") in Communicate with Courage.
    Website | Instagram | Facebook | Amazon

  • 00:34

    Maximizing the Human in the Call Center

    in Business

    Join Bruce Belfiore for the first CallTalk episode of 2023, with the theme "Maximizing the Human in the Call Center".  He will be interviewing Nicholas MacDonald, director of Customer Experience at C-Lect Consulting.  Nicholas will draw from a career in contact center leadership at Machias Savings Bank in Maine, where he put employee culture first, fostering employee engagement and teamwork that empowered his colleagues to provide excellent customer experiences.  He is a believer in the power of incremental changes, and will share his approach and results.
    Air Date: Wednesday, January 4, 2023 Host: Bruce Belfiore | CEO & Senior Research Analyst | BenchmarkPortal Guest Speaker: Nicholas MacDonald Season: 14 | Episode Number: 1
    Guest: Nicholas MacDonald
    Director of CX at C-Lect consulting, Nicholas MacDonald transferred from a career in contact center leadership for Machias Savings Bank in Maine where he fostered a culture built on employee empowerment and growth, allowing agents to develop exceptional experiences for themselves and for customers. Nicholas will share insights from projects that brought significant efficiency gain and customer experience improvement, including implementing a unified contact center solution, Voice Authentication, and Workforce Management. He is a national public speaker in Customer Experience and coaches leaders to grow their teams  He also owns and operates a small goat dairy farm and spends his downtime training his young Quarter Horse. Nicholas holds his B.A. and MBA from Ashford University.

About Business

If you're looking to launch a business or take your career to the next level, don't underestimate the power of BlogTalkRadio as both an educational tool and a social network – with 23 million listeners a month and 12,000 hosts, you can join discussions lead by the world's leading entrepreneurs, analysts, authors and coaches, and ask all your pressing questions via our chat rooms and live call-ins! It doesn't get much better than financial advice from money-management mogul Suze Orman or brand-building strategy from celebrity chef Emeril Lagasse. Need to get up to speed on how to maximize your Twitter, Facebook, Google+ or Pinterest presence? You'll find plenty of shows on social media marketing, including tips from tech legend Guy Kawasaki. Network with professionals on every level, on everything from job interviews, career consulting, sales training, productivity, legal advice, financial planning, solopreneurship, real estate trends, product design, work-life balance, mentoring and more.

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