All You Need to Know About Yelp For Business & Consumers

This week on Social Geek Radio, Deb and AK will be joined by special guest Elsa M., Community Manager and Marketing Director for Yelp Baltimore. After 9 years working as a TV reporter and radio host, Elsa knew it was time for a new challenge, but she also wanted something creative and fun; Yelp was a perfect combination of just that. Yelp is a website that puts people in touch with great local businesses. Whether it’s a boutique or a bbq, a dentist or a mechanic, Yelp is chock-full of reviews. By checking out the site, people can make informed decisions on where they spend their time and money.

During the show, you’ll receive answers to the following questions:

1. Who are yelpers and why do they Yelp (i.e. Who writes the reviews on Yelp and how many exist)?
2. A lot of people think that Yelp is just a place for people to go and rant. Is this true?
3. What sets Yelp apart from other review sites?
4. Is Yelp just for customers or can business take advantage of the site as well?
5. What should businesses do if they get a negative review?

Join us in the chat room live during the show to have your Yelp questions answered by our guest!