Radio Show #484: Don’t Be A Duck

Special Guest: James Boller: Owner of PRPSFL

The way we work today is broken, with low engagement, low productivity and high team turnover (and high stress for business owners and leaders). In this session, James will tell us the reason why he thinks work is broken and how to fix it. You will learn about Purpose, Values and how to build a successful Culture, making it easier for your organisation to attract, engage, motivate and keep the best people. The solution? Don’t Be A Duck.

James worked in market research for 10 years and customer experience for 10 years either side of completing an MBA. Throughout his career, James has used data to help brands to understand people, how they behave, and why.

Over years of talking to brands like Tesco, Marks & Spencer, Sony and VW, James came to understand a common factor in why great brands succeed: it’s about being clear what you stand for and proving it every day in how you treat customers and employees. In other words, it’s about building the right culture.

James started his own business, PRPSFL, in 2019 to take his learnings to small business owners around the UK. He helps businesses to articulate what they stand for and build purposeful cultures around this.

Join us as we discuss the reason why ‘work’ is broken and how to fix it.

Listen Live (Archive Available)

Host: Andy Goram